Everyone knows this. Everyone knows what it looks like. I can’t count how many pieces I’ve read about how alienated we’ve become, tethered to our devices, leery of real contact; how we are heading for a crisis of intimacy, as our ability to socialise withers and atrophies. But this is like looking through the wrong end of a telescope. We haven’t just become alienated because we’ve subcontracted so many elements of our social and emotional lives to machines. It’s no doubt a self-perpetuating cycle, but part of the impetus for inventing as well as buying these things is that contact is difficult, frightening, sometimes intolerably dangerous Your favourite part of having a smartphone is never having to call anyone again, the source of the gadget’s pernicious appeal is not that it will absolve its owner of the need for people but that it will provide connection to them –connection, furthermore, of a risk-free kind, in which the communicator need never be rejected, misunderstood or overwhelmed, asked to supply more attention, closeness or time than they are willing to offer up.
~ Olivia Laing, The Lonely City: Adventures in the Art of Being Alone