In a biannual survey conducted in September 2011, Modern Survey, a human capital measurement company, found the following:
- 70% of employees are now either disengaged or under engaged at their job – a record high number since Modern Survey began tracking these numbers in 2007 before the recession started.
- The number of fully engaged employees has dropped to a record low of just 8%…compared to one year ago when 15% of the workforce was fully engaged, the most recent data demonstrates a profound deterioration in the number of workers who are fully committed to their work and to their organization.
- The engagement components which have seen the furthest erosion in the past year include “discretionary effort,” down ten percentage points from 58% favorable in August 2010 to 48% favorable in September 2011, and “belief in the future of the organization,” which has tumbled most severely from 48% favorable in 2010 to just 34% in the most recent study.
- Shockingly, while 70% of workers are disengaged or under engaged, approximately one fifth of workers reported that they are currently looking for a new job. (Because of view that there are few jobs to be had and/or they would have to take a pay cut).
So, you have disengaged employees or they are drifting. And, they aren’t going to leave so it’s your problem to fix. A recent article in HBR outlines 4 steps to get back on track:
- Sit with your team and discuss what you have observed in a non-judgmental way setting the tone for and open non-defensive conversation.
- Ask others what they are experiencing. Let everyone be heard.
- Revisit your vision. Why do we exist. What purpose do we serve. Where are we going. What are shared values. Taking a “time out” to pull your team together, to regroup and refocus on your vision, will allow you to easily set a new trajectory that will get you where you want to go
- Last, move to problem-solving. What’s the best way to get back on track? What goals will move your team toward your shared vision? Do you need to change about the way you work together?
Sources: Photo – Toppun.com; PRWeb: Employee Engagement Hits New Lows As Employees Feel Stuck (October 11, 2011) and HBR Blog Network: Diagnose and Cure Team Drift (October 13, 2011)