We are all “selling” in our daily activities – whether it is selling a product or service, an idea or our point of view. So, I found this post to be thought provoking.
Yet, I found myself bristling at the author’s use of the terms “dominance”, “gaining the willing obedience of the customer”, “gaining dominance over a submissive customer” and “exerting their will over the customer.” The movie classic Glengarry Glen Ross immediately came to mind. However, I think his point of view has merit as does his self-test which is very good. I would encourage you to read the full post at the HBR Blog Network: Are You a Closer? Take the Test. I’ve excerpted the self-test and a few quotes below.
(P.S. Last minute addition. The subject of my post Pure Sales. All Human. scored a 7 on the test below. And he was doing high-fives around the office. His Sensei didn’t have the heart to tell him his own score. Youngsters. Will they never learn. :))
Live & Learn 