Good Morning Grumpy


I can’t say that I execute every day, but I do believe this.  Yes I do.

Good Morning!


Source: swiss-miss

How to be interesting

Jessica Hagy’s new book was published this month.  It is titled “How to Be Interesting. (In 10 Simple Steps).”  The Lady is genius.  Here are two examples:

charts, humanity, strangers, relationships, comments

And  here’s the second:

[Read more...]

Human

disaster, help, give, Hurricane Sandy, HurricaneA former colleague of mine send this email to me last night:

Dave:

“I wanted to pass this story along about the Red Cross. I will donate to them after seeing them in action. They have been blanketing my neighborhood since the storm. We have a truck that passes by each evening. The two workers are from Mississippi and New Orleans. Now that is dedication driving to the east coast to feed somewhat affluent people sandwiches, juice boxes and occasional specials. They knew of my son’s allergies and had a meal for him as I got out of my car. I don’t need the hand out, but my dinner plan was to reheat leftover pizza on the stove. We accepted the food and they were happy and we were happy. My parents accepted fresh pears.  Food was nourishing.  It was good. Message is anyone can help anyone at any time. We should all be ready to help and accept help when we need it. We should all think about donations to the Red Cross.  They help people in distress when people need it most.”

Rob, thanks for the inspiration. I’m giving to Red Cross today.

A hunger for acts that remind us of what it means to be human…

Note to Self.  Be Kind.

Harvard Business Review Blog Network: It’s More Important To Be Kind Than Clever

“…It was a small act of kindness that would not normally make headlines…it’s a little story that offers big lessons…The rest, as they say, is social-media history…Gail’s post generated 500,000 (and counting) “likes” and more than 22,000 comments on Panera’s Facebook page. Panera, meanwhile, got something that no amount of traditional advertising can buy — a genuine sense of affiliation and appreciation from customers around the world…”

“…Marketing types have latched on to this story as an example of the power of social media and “virtual word-of-mouth” to boost a company’s reputation. But I see the reaction to Sue Fortier’s gesture as an example of something else — the hunger among customers, employees, and all of us to engage with companies on more than just dollars-and-cents terms. In a world that is being reshaped by the relentless advance of technology, what stands out are acts of compassion and connection that remind us what it means to be human…”

“…So by all means, encourage your people to embrace technology, get great at business analytics, and otherwise ramp up the efficiency of everything they do. But just make sure all their efficiency doesn’t come at the expense of their humanity. Small gestures can send big signals about who we are, what we care about, and why people should want to affiliate with us. It’s harder (and more important) to be kind than clever…”

Read full story @  HBR Blog Network: It’s More Important To Be Kind Than Clever


Related Posts:

Harvard Business Review: Why is it so hard to be kind?

See the good…

namasteThe beauty of management is that you get to ride the highs and ride the lows of humanity each day – - and sometimes within the hour. I had recently experienced one of those deep disappointing lows. And, I needed to remind myself this morning about why I love what I do. 

I was speaking to a group of interns a short time ago and they asked me what makes a great leader.  Not an unusual question coming from aspiring young professionals looking for the secret sauce – the 10 quick steps to the top.

I shared the usual profile characteristics: Engage. Truth (speak it).  Serve.  Inspire. Learn.  Recognize.  Humble (be).  Admit mistakes. Lead. WORK.

Yet, I told them it is so much bigger than this.

[Read more...]